Wednesday, July 28, 2010

Twilights Impact on Society

Disclaimer: The following is for entertainment purposes only and is in no way a commentary on Danielle.

Tuesday, July 27, 2010

The Case for Replacing Workers with Machines

I recently was at the airport getting ready to check-in. I had two options: 1) go up to the counter and deal with a person or 2) use the self check-in computer. I had enough time that both were viable options (the line wasn't long) but in the end I chose to check myself in.

Once I got to the gate I thought about my decision and how my decision to use technology could replace the worker. I then thought about the self-checkout lines at the grocery stores and how much I dislike them. I generally make it a point to use the cashier at the store. Why? Because I like the customer service - Saying hello, bagging my purchase, etc.

I found the inconsistency interesting, but then I realized something: By using the self check-in option I left the airline check-in clerk free to focus on customer service.

I remember the day when we didn't have these fancy computers and had to deal with people. And you know what? It stunk! The lines were long, making the customers grumpy. The employees were grumpy because they deal with nothing but grumpy customers. Why were we such gluttons for punishment?

Now we can use technology and not stand in the line. The wait times are consequently shorter and the people less grumpy. The employees really should take advantage of the customer's preference and wow them with customer service. Technology may take jobs away from people but the employees and customers can have a better experience. I know I did!

Sunday, June 20, 2010

Letting the butterflies go and activities

Our first hike of the season.

Carter enjoying the ride


Letting the butterflies go



Saturday, May 08, 2010

Carter Lowe Silva is here

Carter was born May 5 at 3:20 pm. He weighed 10lbs 1 oz and was 22 inches long. We are home and doing well. The other boys love him and want to hold him and play with him all the time.




Monday, April 26, 2010

Our Caterpillar Project

As a fun project this spring we decided to get caterpillars and watch them grow and change into butterflies. The kids have been inspecting them every day and we have been keeping track of what happens to them.

Day 1 - received 5 tiny caterpillars in the mail

Mason inspecting them

Day 3 - Growing a little - One died

Day 5


Day 6


Day 8 - interesting fact that we learned - The caterpillars do not spin cocoons, they split there skin to reveal the chrysalis

Day 9 - All of the caterpillars are now chrysalis


Day 10- We moved them into the Butterfly habitat

Caleb thought this was really funny because all of them started shaking as a defense mechanism.

Hooked in the habitat - now we just wait